Refund policy

Refund Policy and Terms of Service

Refund Policy
At Marlissehk, we strive to ensure your satisfaction with our products. Please note that we do not support returns or refunds. However, if you need to exchange an item for a different size, you may do so within 7 days of receiving your order.

To initiate a size exchange, please contact our customer service team with your order details. Items must be in their original condition, unworn and unwashed, to be eligible for an exchange.

Terms of Service
By using our website, you agree to comply with the following terms:

  1. Product Availability: We strive to keep our inventory updated, but items may become unavailable at any time.
  2. Order Confirmation: After placing your order, you will receive a confirmation email. Please review it carefully.
  3. Shipping: We aim to process and ship your order promptly. Delivery times may vary based on your location.
  4. Customer Support: For any inquiries regarding your order or our policies, please reach out to our customer service team.

Thank you for shopping with Marlissehk!